WhiteSight

2023 Roundup: Transforming Transactions with A2A Payments

Table of Contents

No More Hoops: A2A Payments Unleashed with Open Banking “Hi, you’ve reached our customer service, please wait while we connect you to an available executive”.“It looks like your query is handled by another department at our firm. Please wait while we transfer your call to the concerned department”.“Sorry, it looks like we’re going to have to transfer your call to our supervisor so that they can resolve your issue”.Yeah, we’ve all been there – having felt the frustration of calling customer service, only to be shuffled around like a deck of cards between support teams before reaching the desired person. Now imagine the same thing happening with your transactions, where multiple intermediaries like payment gateways, orchestrators, processors, and networks are involved each time you swipe your card at a merchant outlet, website, or app. Although these intermediaries ensure the process is seamless and instant for consumers, they not only charge merchants a fee for their services but also often cause a delay in funds settlements.  This is where account-to-account (A2A) payments come in, enabling a financial world where your money doesn’t have to endure such bureaucratic back-and-forth. Simply put, A2A payments (or bank-to-bank payments) are used to directly transfer money from […]

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